Before you do anything else, restart the Computer!!
| Problem | Solution | |
| 1. | The computer is too slow | Could be not enough bandwidth, or not enough space on your hard drive |
| 2. | Downloads are taking forever | Run a speed test to see what your download and upload speeds are, OR Check your network hardware |
| 3. | The computer keeps restarting | First, confirm that you aren’t just getting the latest wave of Windows updates. Then work on updating all of your critical system drivers |
| 4. | Pop-up ads keep appearing | Running a full scan with credible antivirus software is your first step. then turn to Malwarebytes Anti-Malware Free, a great utility for removing all types of malware. |
| 5. | Google doesn't look right | Running a real-time antivirus utility is the best way to stay safe. |
| 6. | The Wi-fi keeps disconnecting | Confirm that your computer is within range of your wireless router. Next, make sure your PC’s wireless card has the latest drivers. Try letting Windows troubleshoot for you by right-clicking the Wi-Fi icon in the taskbar and selecting Troubleshoot problems. |
| 7. | I keep seeing ‘There is a problem with this website’s security certificate’ | Website security certificates sync up with your computer’s clock. Old computers in particular run the risk of having a dead CMOS battery—the watch battery in your computer that keeps its system clock ticking. Click the clock in the system tray and select Change date and time settings to correct any issues |
| 8. | My printer won’t print | Check your printer’s print queue by looking for the printer icon in the system tray and double-clicking it. The print queue shows you the status of each job as well as the general status of your printer. Also, ensure that ‘Use Printer Offline’ isn’t checked |
| 9. | I can’t open email attachments | If you have ever encountered an attachment that you couldn’t open, it was probably because you didn’t have the software necessary to view the file. |
| 10. | My favorite program isn’t working on my new PC | Make sure that the software you’re trying to run is compatible with your operating system. |