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Information on West Library services while the Library building is closed

Overview of the West Library Website

Accessing Electronic Databases from Off-Campus

Off-campus access to our electronic databases requires users to login using your Ramlink username and password. This is done on our Off-Campus Login-Page, as shown below:
Once you have successfully entered your username and password, you will be taken to the electronic database desired.

If you are not able to access Electronic resources

Some basic tips if you are having trouble logging into library databases 

"Authentication Failed" Error Message

  •   Login with your RamLink username/password, not the email address.
  •   Check the spelling of the password; it is case sensitive.  Test by logging in to

Common problems

  • Password saved in browser not the current RamLink password - do not rely on browser saved passwords to fill out form
  • Mistyping password
  • Using email address instead of RamLink username
  • Browser cache needs cleaning
  • Too many unsuccessful attempts

Things to try

  • TYPE in current RamLink password (do not use auto fill) 
  • Clear cache in browser
  • Use a different browser
  • Reboot computer to clear its memory
  • Reset RamLink password



Remote access will block a username after 5 unsuccessful attempts.  Please contact Library Admin to unblock.

  • If you are still having connection problems call 817-531-4816 and leave a message we will get back to you soon.